Free Worldwide Shipping: - applies to ALLproducts in the shop. - if "We do not ship to the place you are located" shows, contact us and we can arrange free shipping. General Products : - are shipped within 72 hours (Mon - Fri) Custom Products: - require 3 - 7 business days to handcraft. Shipping to: - Australia, France, Germany, Hong Kong, Italy, Spain, United Kingdom and the United States takes 8 - 15 business days. Products in the US stock take 4 - 11 delivery days to American buyers. Products in the AU stock take 4 - 11 delivery days to Australian buyers.
Express Shippingis available with an extra charge between US$20-35. Contact us for the exact amount.
Tracking Numberwill be sent with a confirmation email.
Guarantee: Our 75-DAY REFUND policy covers all products. There is a money-back guarantee for not receiving items. Our 30-DAY RETURN policy allows requesting a return within 30 days after receiving your item. Order Cancellation: We can offer a full refund before handcrafting (custom products), processing, or shipping. (5-10% of processing fee may apply for refund) Defect: Receiving a defective, damaged, or wrong item, we offer a replacement or a full refund within 5 days after packages are delivered. Electronic Products: Contact us within 10 days after packages are delivered if there is a defect. Return / Refund: Click to check the Return / Refund policy.