Shipping policy
Shipping
Order as early as possible to ensure the gift arrives on time.
- Free Worldwide Shipping applies to ALL products in the shop.
- We have not set "Free shipping" to all places in our system. Please contact us if you read, "We do not ship to the place you are located." In most cases, we can arrange free shipping.
- Orders are generally shipped within 72 hours (Monday - Friday).
- Custom products require 2-5 business days to handcraft.
- Shipping to Australia, France, Germany, Hong Kong, Italy, Spain, the United Kingdom, and the United States generally takes 8 - 15 business days from our international warehouse. (There may be delays due to peak periods or COVID-19)
- American buyers receive products in the US warehouse within 4 - 11 days.
- Australian buyers receive products in the AU warehouse within 4 - 11 days.
Express Shipping:
Express shipping is available with an extra charge between US$20-35. Contact us for the exact amount.
Tracking Number:
You will get the Tracking Number to track the package online with the confirmation email.
Feel free to contact us if you have any questions.